Leading yourself
Develop self-leadership skills and an understanding of personal impact on the team and organisation.
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The Level 4 Diploma in Hospitality Management equips you with the advanced skills and knowledge necessary to excel in a senior management role within the hospitality industry. Covering key areas such as leadership and management, operations management, customer service excellence, and strategic development, this qualification is designed to help you drive success and innovation in hospitality businesses.
This qualification is for those working or aiming to work in management roles across the hospitality and catering sector, including hotels, kitchens, restaurants, and front-of-house operations.
Complete within 9-12 months
121 coaching sessions
8 x online workshops
Online resources included
Develop self-leadership skills and an understanding of personal impact on the team and organisation.
Gain skills in team leadership, motivation, and development strategies to enhance team performance and manage risks
Develop a understanding of business management within the hospitality sector, covering operations, finance, strategy, and compliance.
Understand the creation and implementation of operational standards and contingency plans to ensure business resilience
Learn to enhance customer satisfaction and loyalty by developing a strong customer-focused culture and service excellence
Strengthen business and customer relationships through effective communication tactics and recovery strategies.
Master the skills required for effectively marketing and selling in hospitality, ensuring brand consistency and innovative solutions to challenges
Equip future leaders with tools and strategies for effective decision-making, managing change, and driving innovation technology integration.
This qualification will be assessed by Assignments/Personal development plan & Leadership assessment and evalution.
You may be eligible for an advanced learner loan if you are aged 19 or over, and do not hold an existing level 3 qualification (or above).
Getting an advanced learner loan doesn’t depend on your household income or your employment status, and there is no credit check. You won’t have to pay anything back until you are earning more than £25,000 per year (before tax and other deductions).
Advanced learner loans are suitable for anyone who:
This course is also available without a learner loan and you can pay over 9 monthly instalments (1 x£226 plus 8 x £220)
Whether you want to pick up the phone and speak to us, or drop us an email,
we’ll let you decide. We’d just love to hear from you.
Whether you want to pick up the phone and speak to us, or drop us an email,
we’ll let you decide. We’d just love to hear from you.