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Cost: £2,143 +VAT

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What is included?

Level 4

Hospitality Manager Diploma

City & Guilds

The Level 4 Diploma in Hospitality Management equips you with the advanced skills and knowledge necessary to excel in a senior management role within the hospitality industry. Covering key areas such as leadership and management, operations management, customer service excellence, and strategic development, this qualification is designed to help you drive success and innovation in hospitality businesses.

Who is this for?

This qualification is for those working or aiming to work in management roles across the hospitality and catering sector, including hotels, kitchens, restaurants, and front-of-house operations.

9-12 months

Complete within 9-12 months

121 coaching

121 coaching sessions

8 workshops

8 x online workshops

Resources

Online resources included

Workshop 1

Leading yourself

Develop self-leadership skills and an understanding of personal impact on the team and organisation.

Workshop 2

Leading your people

Gain skills in team leadership, motivation, and development strategies to enhance team performance and manage risks

Workshop 3

Leading the business

Develop a understanding of business management within the hospitality sector, covering operations, finance, strategy, and compliance.

Workshop 4

Operational Excellence

Understand the creation and implementation of operational standards and contingency plans to ensure business resilience

Workshop 5

Leading your customers

Learn to enhance customer satisfaction and loyalty by developing a strong customer-focused culture and service excellence

Workshop 6

Communication and customer relationship

Strengthen business and customer relationships through effective communication tactics and recovery strategies.

Workshop 7

Leading Sales and marketing

Master the skills required for effectively marketing and selling in hospitality, ensuring brand consistency and innovative solutions to challenges

Workshop 8

Change Management and decision making

Equip future leaders with tools and strategies for effective decision-making, managing change, and driving innovation technology integration.

How will this be assessed?

This qualification will be assessed by Assignments/Personal development plan & Leadership assessment and evalution.

How do i get funding?

You may be eligible for an advanced learner loan if you are aged 19 or over, and do not hold an existing level 3 qualification (or above).

Getting an advanced learner loan doesn’t depend on your household income or your employment status, and there is no credit check. You won’t have to pay anything back until you are earning more than £25,000 per year (before tax and other deductions).

Advanced learner loans are suitable for anyone who:

  • Is aged 19 or above at the start of the programmes
  • Is studying for an eligible course at level 3, 4, 5 or 6 in education or training
  • Fulfils residency criteria

This course is also available without a learner loan and you can pay over 9 monthly instalments (1 x£226 plus 8 x £220)

Get in touch

Whether you want to pick up the phone and speak to us, or drop us an email,

we’ll let you decide. We’d just love to hear from you.

Get in touch

Whether you want to pick up the phone and speak to us, or drop us an email,

we’ll let you decide. We’d just love to hear from you.

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