Institute of Leadership and Management (ILM) Diploma in Leadership and Management

This programme will help you gain a range of key management skills and put them into practice in your own role. You will start to build your leadership capabilities, and understand how to motivate and engage teams and manage workplace relationships confidently.

Cost: £1,655 +VAT

Who is this for?

Explore our comprehensive range of courses designed for management positions.

This qualification is ideal for individuals who have management responsibilities but no formal training, and are serious about developing their abilities or those that aspire to be in a management position.

9-12 months

Complete within 9-12 months

10 workshops

10 x online workshops

121 coaching

121 coaching sessions

Resources

Online resources included

How can I apply?

You may be eligible for an advanced learner loan if you are aged 19 or over, and do not hold an existing level 3 qualification (or above).

Getting an advanced learner loan doesn’t depend on your household income or your employment status, and there is no credit check. You won’t have to pay anything back until you are earning more than £25,000 per year (before tax and other deductions).

Advanced learner loans are suitable for anyone who:

Is aged 19 or above at the start of the programmes
Is studying for an eligible course at level 3, 4, 5 or 6 in education or training
Fulfils residency criteria

This course is also available without a learner loan and you can pay over 9 monthly instalments (1 x£226 plus 8 x £220)

What's covered?

The ILM Diploma in Leadership and Management equips you with the advanced skills and knowledge necessary to excel in a senior management role.

Covering key areas such as leadership and management, operations management, customer service excellence, and strategic development, this qualification is designed to help you drive success and innovation in businesses.

The course will include:

Meet your coach
Programme structure
How we’ll work together
Setting expectations

Workshop 1

Understanding Leadership

Gain a comprehensive understanding of leadership styles, qualities, and models, highlighting their impact on workplace culture, performance, and relationships

Understanding Leadership Styles
Understand Leadership qualities like trust and respect
Understand leadership models

Workshop 2

Developing Yourself and Others

Understand how to identify and address development needs for yourself and others. Explore learning styles, analyse and create Personal Development Plans, and implement support mechanisms to effectively monitor and enhance progress.

Identifying your own development needs and those of others
Develop yourself and others to meet organisational objectives

Workshop 3

Conflict and Stress Management in the Workplace

Learn how to identify and manage workplace conflict and stress, fostering a harmonious and productive environment. Understand conflict resolution techniques, stress management strategies, and the use of mentoring, advice, and counselling to support team members effectively.

Causes of conflict and the effect of conflict on performance
Management techniques and dealing with conflict
Providing advice ,support and mentoring

Workshop 4

Communication in the Workplace

Understand the critical role of effective communication in the workplace, exploring the communication cycle, common barriers, and strategies to overcome them. Examine communication methods, the impact of non-verbal cues, and the importance of feedback in fostering clarity and collaboration.

The importance of effective communication in the workplace
Barriers to communication in the workplace and how to overcome them

Workshop 5

Understanding Negotiating and Networking in the Workplace

Learn negotiation and techniques for influencing others to achieve workplace goals, emphasising conflict resolution for win-win outcomes. Explore the importance of networking and strategies to build and maintain effective professional relationships.

The Principles of Negotiation
Techniques for influencing others to achieve workplace objectives
The value of networking and building effective professional relationships

Workshop 6

Understanding and Developing Relationships in the Workplace

Strengthen business and customer relationships through effective communication tactics and recovery strategies.

Business communication strategies
Team communication enhancement

Workshop 7

Developing Own Leadership Capability using Action Learning

Develop skills to enhance leadership capability through action learning, through collaboration, confidentiality, and respect within group settings.
Assess own leadership strengths, set personal goals, create tailored learning plans, and evaluate factors influencing leadership effectiveness over an extended action learning intervention.

Understand the nature and benefits of action learning
Assess own leadership strengths and limitations
Create personal goals

Workshop 8

Understanding Good Practice in Coaching

Gain an in-depth understanding of effective workplace coaching, including the roles, skills, and ethical responsibilities of a coach. Learners will explore coaching tools, techniques, and strategies to overcome barriers, while learning how to measure and document coaching success.

The roles and responsibilities of an effective coach
Understand barriers to coaching
Coaching Tools and Techniques

Workshop 9

Managing Equality and Diversity

Understanding and apply equality and diversity laws, legislation, and internal policies within your area of responsibility. Develop a strong understanding of how to manage equality, fostering a diverse workforce, and hoe to address inequality and discrimination effectively in the workplace.

Understand equality and diversity law, legislation and policy
Create a diverse workforce
Challenging inequality and discrimination in the workplace

Workshop 10

Developing People in the Workplace

Assess the benefits of developing individuals, managing personal development expectations, and identifying appropriate development opportunities. Gain skills in driving performance management to align individual growth with organisational goals.

Assessing the benefits of developing individuals
Manage expectations to personal development

How will this be assessed?

This qualification will be assessed by Assignments/Personal development plan & Leadership assessment and evalution.

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The ILM Diploma in Leadership and Management

£1,655 +VAT

What People Love About Us

It's been a huge confidence booster in reinforcing professional leadership practices which have otherwise been learnt 'on the job'. The formalised (and really well-delivered) structure to the programme, particularly the workshops, has really helped consolidate existing knowledge, better my self-awareness and allowed for really creative and interesting learning as growth moving forwards. It's allowed me to reflect and evaluate more on what's important to me, what personal standards are important within the workplace, and been a catalyst in enabling development action and a boost in self- confidence and self-esteem. The impact of having 3rd party input to reflect and reinforce my strengths, cannot be understated - it's been a real lift to my personal and professional motivation.

When I first got to my Deputy position, I was clueless about the job, how it is done, how should I behave, what should I do... By the end of the course, I learned the most important aspects of being a good leader, and by improving my knowledge day by day, I gained such a huge confidence, which seemed to be almost impossible at the beginning. I am sure, that the impact of the course, which is highly measurable in my knowledge, skills and behaviour; will show it’s benefits in my future job roles as well, as I learned how to see the world differently and how to see myself differently.

Reaching the end of this course seemed so far away at the start but has come round so fast, the support has been excellent and much appreciated, I have learnt so much and have seen a difference in the way I approach different tasks from day to day. The direct consequence of this mentorship was that I was offered a key account leadership role within my organisation, which will have a truly transformative effect, not only on my future, but more importantly my family as well.

I have learnt so much already and with the way the course is structured I have been able to put it into practice within my role which I think is essential. This has not only improved my skills in leading my team but built stronger relationships with my team because of it. I love it. I have been able to put in to practise what I have learned. This course has opened my eyes a lot.

This journey and program will continue to help me with my leadership development and hope I can truly demonstrate the impact this is having and will continue to have. I have never realised that former President D. Eisenhower had done so much with his life prior to being the President. Whilst I do not want to be the President or even the Prime Minister, I do want to succeed in Leadership. This will give me the determination to do just that. I have the passion and the courage, as well as experience, but this is going to make sure I have the tools and skills to thrive.

The new knowledge, skills and behaviours acquired are helping me a lot through my personal, family, social and professional life. Now all the people around me have seen a vast change in me. The course has impacted me greatly in my work and personal life. I feel more confident in my role as a Team Leader and more confident in my day-to-day life. The course has also helped me learn the role of team leader and help develop the skills to step into that role. In work life its helped me progress myself because I have learnt new ways to deal with situations and help my colleagues if they are struggling.

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