Turn your people into AI productivity champions — fully funded through the apprenticeship levy. Every module is built around real Microsoft tools, real workflows, and real business outcomes.
via apprenticeship levy
months programme
live workshops
This programme has been deliberately engineered from three source programmes, with real curriculum development rigour behind every decision. It's built around real Microsoft tools, real workflows, and real business outcomes — not theory slides.
Build real Power Automate flows that save time across your team's workflows
Design, prompt, guide and maintain AI agents that do actual useful work
Create dashboards and communicate AI-driven insights clearly to stakeholders
Champion AI rollout, address fears, and coach colleagues through change
Handle data protection, GDPR, and responsible AI use with confidence
Diagnose, resolve and escalate digital issues with structured problem-solving
Discover how AI works and boosts your productivity
Navigate bias, data risks, and GDPR to use AI safely
Draft sharper emails, responses, and documents with AI
Build, manage, and secure documents and SOPs with AI
Summarise meetings, track actions, and support your team with AI
Spot repetitive tasks and plan your first automation
Build automated workflows and design your own AI agent
Troubleshoot issues, guide users, and support rollouts
Turn your data into dashboards, summaries, and clear insights
Coach colleagues, champion AI, and showcase your project
Speak to our team — no obligation, just a conversation.
The programme runs across 10 workshops over 12 months, followed by end-point assessment.
The programme is fully funded for apprenticeship levy payers, meaning there is no direct cost to eligible employers. If your organisation does not pay the apprenticeship levy, you can still access significant funding for this programme. Speak to our team to check your organisation’s eligibility.
Yes, all workshops are delivered remotely, making this programme accessible to learners across the UK without travel costs or disruption.
Learners achieve a qualification equivalent to a Level 3 Digital Support Technician standard, recognised across the UK as a professional digital skills credential.
This programme is suitable for early-career professionals through to experienced employees looking to step up as digital leaders. Learners must be employed and the employer must be eligible to use apprenticeship levy funding.
Whether you want to pick up the phone and speak to us, or drop us an email, we’ll let you decide.
Learnmore Network, The Lantern, 75 Hampstead Road, London, NW1 2PL
An introduction to AI and how it works in practice — covering machine learning, generative AI, and where AI already sits in everyday digital tools. You’ll learn how to spot opportunities to use AI to improve productivity and manage your own workload more effectively.
This workshop covers the risks that come with AI — including bias, hallucinations, and overreliance — alongside your responsibilities around data protection and GDPR. You’ll leave knowing how to handle data securely, maintain a safe working environment, and apply the right measures to protect against data loss.
Focused on building the right mindset for working with AI day-to-day. You’ll explore when AI should and shouldn’t be used, how to support colleagues in using it safely, and how to develop a sustainable approach to AI that keeps data integrity and confidentiality front of mind.
A practical workshop on using AI to improve written communication — drafting and refining emails, responding to users and stakeholders, and reviewing AI-generated outputs to ensure they meet the right quality and tone standards.
Learn how to use AI to produce SOPs, FAQs, and user guides, as well as summarise policies and maintain accurate documentation. This workshop also covers version control, cloud vs. physical storage, and how to keep documents secure and backed up.
Explores how AI can support team working — from generating meeting summaries and tracking actions, to building shared knowledge bases and retrieving information quickly. You’ll also develop skills in managing stakeholder expectations and knowing when to escalate issues.
This workshop helps you identify which tasks are good candidates for automation. You’ll analyse workflows, weigh up efficiency against risk, and develop skills in supporting colleagues through digital change — as well as planning your own continued learning.
A hands-on introduction to Power Automate, covering how to build basic automated flows with AI support, and how to monitor and troubleshoot them. You’ll also explore how automation connects to broader workflows and configuration support.
Covers what AI agents are, what they can and can’t do, and how to design prompts that get the best out of them. You’ll also look at how to support and maintain agents in a responsible and ethical way.
Develops structured fault-finding and problem-solving skills for technical support. Covers diagnosing root causes, resolving or escalating issues, configuring systems for users, and communicating technical information clearly to different audiences.
Focuses on supporting application users, resolving productivity issues, and helping roll out digital solutions. You’ll develop
skills in coaching colleagues, integrating applications across business functions, and presenting information to a range of audiences.
Learn how AI processes and interprets data, and how to turn that into useful dashboards, trend summaries, and insights that you can explain clearly to stakeholders. Connects data skills directly to supporting business decisions and continuous improvement.
Prepares you to help your organisation embrace AI confidently. Covers how to address common fears and misconceptions, coach users effectively, and provide guidance that aligns with organisational policy — while also applying diagnostic and resolution skills to real digital challenges.
The final capstone workshop, where you bring together everything from the programme. You’ll present a real workplace AI use case, demonstrate responsible and effective use, and reflect on your learning across all knowledge, skills and behaviours.