Give your frontline managers the problem-solving skills and improvement toolkit to drive measurable, lasting change — built around real Lean tools and real operations.
via apprenticeship levy
months programme
live workshops
This programme has been deliberately designed for managers across any sector, combining Lean and Six Sigma tools with real leadership and management development. Built around practical problem-solving, not technical jargon.
A wraparound management qualification covering self-awareness, leading people, managing performance, and driving results, funded within the programme at no extra cost.
Map workflows using SIPOC and Lean tools to expose waste and redesign how work gets done
Diagnose recurring problems with structured techniques including Pareto, histograms, and fishbone analysis
Collect, analyse, and interpret operational data to identify trends and justify improvement actions
Guide your team through operational change using coaching, communication, and structured planning
Apply Six Sigma and ISO-aligned frameworks to keep improvement work consistent and auditable
Apply Plan-Do-Check-Act and experimentation techniques to find solutions that actually hold
Step into your identity and accountability as an improvement leader
Build high-performing teams and lead collaborative improvement activity
Apply Six Sigma methodologies to real improvement opportunities
Plan, prioritise, and manage resources for sustainable operational results
Map workflows, identify waste, and drive change with Lean tools
Turn operational data into clear insights and confident improvement actions
Diagnose root causes and apply structured problem-solving that holds
Navigate risk, lead change, and deliver projects that meet organisational goals
Prepare your portfolio, project report, and professional discussion for End-Point Assessment
Speak to our team — no obligation, just a conversation.
The programme runs across 9 workshops over 14 months, followed by end-point assessment.
The programme is fully funded for apprenticeship levy payers, meaning there is no direct cost to eligible employers. If your organisation does not pay the apprenticeship levy, you can still access significant funding for this programme. Speak to our team to check your organisation’s eligibility.
Yes, all 9 workshops are delivered remotely, making this programme accessible to learners across the UK without travel costs or disruption.
Learners achieve a qualification equivalent to a Level 3 Improvement Technician standard, recognised across the UK as a professional operational improvement credential.
This programme suits managers, team leaders, and operational professionals who are involved in improvement activity in their organisation. Learners must be employed and the employer must be eligible to use apprenticeship levy funding.
Core 360: Building Management Excellence is a series of masterclasses woven into the programme to develop the broader management behaviours. It is covering strategic planning, resource management, project delivery, and leading change. This is funded within the programme at no extra cost.
Whether you want to pick up the phone and speak to us, or drop us an email, we’ll let you decide.
Learnmore Network, The Lantern, 75 Hampstead Road, London, NW1 2PL
An introduction to AI and how it works in practice — covering machine learning, generative AI, and where AI already sits in everyday digital tools. You’ll learn how to spot opportunities to use AI to improve productivity and manage your own workload more effectively.
This workshop covers the risks that come with AI — including bias, hallucinations, and overreliance — alongside your responsibilities around data protection and GDPR. You’ll leave knowing how to handle data securely, maintain a safe working environment, and apply the right measures to protect against data loss.
Focused on building the right mindset for working with AI day-to-day. You’ll explore when AI should and shouldn’t be used, how to support colleagues in using it safely, and how to develop a sustainable approach to AI that keeps data integrity and confidentiality front of mind.
A practical workshop on using AI to improve written communication — drafting and refining emails, responding to users and stakeholders, and reviewing AI-generated outputs to ensure they meet the right quality and tone standards.
Learn how to use AI to produce SOPs, FAQs, and user guides, as well as summarise policies and maintain accurate documentation. This workshop also covers version control, cloud vs. physical storage, and how to keep documents secure and backed up.
Explores how AI can support team working — from generating meeting summaries and tracking actions, to building shared knowledge bases and retrieving information quickly. You’ll also develop skills in managing stakeholder expectations and knowing when to escalate issues.
This workshop helps you identify which tasks are good candidates for automation. You’ll analyse workflows, weigh up efficiency against risk, and develop skills in supporting colleagues through digital change — as well as planning your own continued learning.
A hands-on introduction to Power Automate, covering how to build basic automated flows with AI support, and how to monitor and troubleshoot them. You’ll also explore how automation connects to broader workflows and configuration support.
Covers what AI agents are, what they can and can’t do, and how to design prompts that get the best out of them. You’ll also look at how to support and maintain agents in a responsible and ethical way.
Develops structured fault-finding and problem-solving skills for technical support. Covers diagnosing root causes, resolving or escalating issues, configuring systems for users, and communicating technical information clearly to different audiences.
Focuses on supporting application users, resolving productivity issues, and helping roll out digital solutions. You’ll develop
skills in coaching colleagues, integrating applications across business functions, and presenting information to a range of audiences.
Learn how AI processes and interprets data, and how to turn that into useful dashboards, trend summaries, and insights that you can explain clearly to stakeholders. Connects data skills directly to supporting business decisions and continuous improvement.
Prepares you to help your organisation embrace AI confidently. Covers how to address common fears and misconceptions, coach users effectively, and provide guidance that aligns with organisational policy — while also applying diagnostic and resolution skills to real digital challenges.
The final capstone workshop, where you bring together everything from the programme. You’ll present a real workplace AI use case, demonstrate responsible and effective use, and reflect on your learning across all knowledge, skills and behaviours.