Give your administrators and business support staff the management skills and confidence to lead teams, drive performance, and make a real impact.
via apprenticeship levy
month programme
live workshops
The Business Administration for Team Leaders apprenticeship is a 12-month, fully funded programme for administrative assistants, office coordinators, business support officers, and operations assistants who want to move beyond day-to-day admin and build the confidence to lead teams and manage business operations effectively.
Across 11 workshops, learners develop practical skills covering leadership, stakeholder management, process improvement, data-driven decision-making, and project management, and apply them to real challenges in their own workplace. Delivery is flexible, with organisations able to choose between fully remote, blended, or face-to-face, depending on what works best for their team.
There is no cost to eligible employers, and at the end of it, learners come away with a recognised Level 3 Business Administrator qualification, plus a management certificate included within the programme at no extra charge.
This programme goes beyond processes and paperwork, embedding Core360 ILM management development into every unit. It is to develop team leaders who can manage, influence, and deliver, all built around real workplace challenges, real stakeholder situations, and real business impact. Not tick-box admin.
A wraparound management qualification covering self-awareness, leading people, managing performance, and driving results, funded within the programme at no extra cost.
Build emotional intelligence, accountability, and the behaviours of effective leadership
Apply coaching, performance management, and objective setting to develop your team
Manage relationships, resolve conflict, and communicate with confidence
Apply continuous improvement techniques to monitor performance and propose solutions
Use data analysis and structured problem-solving to address operational challenges
Manage projects, assess risk, and take responsibility for governance and compliance
Build self-awareness, accountability, and the behaviours of effective leadership
Manage stakeholder relationships, influence teams, and resolve conflict effectively
Apply coaching, performance management, and objective setting across your team
Explore organisational purpose, resource management, sustainability, and EDI
Champion organisational policy and take responsibility for compliance
Apply improvement techniques to monitor performance and propose solutions
Produce correspondence, maintain records, and select the right technology
Explore change management and the external factors driving organisational change
Understand budgeting, financial records, governance, and value for money
Use data analysis and problem-solving to address operational challenges
Apply project management, risk assessment, and compliance auditing for success
Speak to our team — no obligation, just a conversation.
The programme runs across 11 workshops over 12 months, followed by end-point assessment.
The programme is fully funded for apprenticeship levy payers, meaning there is no direct cost to eligible employers. If your organisation does not pay the apprenticeship levy, you can still access significant funding for this programme. Speak to our team to check your organisation’s eligibility.
Learners achieve a qualification equivalent to a Level 3 Business Administration standard, recognised across the UK as a credible foundation qualification in business administration, team leadership, and management practice.
This programme suits individuals working in business support and administrative roles who are looking to build their management skills, confidence, and organisational capability.
Learners need to be in employment, and their employer needs to be eligible to access apprenticeship funding, which covers most organisations with a payroll over £3m, and many smaller ones too. Not sure if that’s you? Just give us a call and we will check in minutes.
Core 360: Building Management Excellence is a series of masterclasses woven into the programme to develop the broader management behaviours. It is covering strategic planning, resource management, project delivery, and leading change. This is funded within the programme at no extra cost.
Whether you want to pick up the phone and speak to us, or drop us an email, we’ll let you decide.
Learnmore Network, The Lantern, 75 Hampstead Road, London, NW1 2PL
